When you open your Inbox it may appear to take up to several minutes to load. Time Matters will seem like it is not responding. Time Matters inbox is “personal” to each user. The inbox contains both Internet Email and Time Matters emails, as well as attachments. The mailbox can quick get overloaded, even when you appear to have been keeping the list of items in your inbox to a manageable roar. In fact, your mailbox is most likely overloaded. There could be hundreds of emails in the Deleted Items folder. There could be emails in subfolders. All take time to load.
The solution lies in regular dilligence on managing your inbox.
- Keep the number of items in your inbox folder to under 50
- Set your mailbox settings to show on email list (not inbox) any records that have been associated with a Contact or Matter
- Create a folder for List-Server mail and set a rule to automatically move the incoming email to that folder
- Empty the deleted items folder (right-click on folder and choose empy bin)