When upgrading from Time Matters 5 to Time Matters 6, many users will take a wait and see attitude. They will install Time Matters 6, but NOT install Time Matters 5. This is generally not a problem with the database, since Time Matters creates a separate database during the upgrade. However, it is a problem with the TMSave Toolbar in Word which will often continue to point to the old database. The TMSave toolbar and the menu items are inserted into Word via a Startup Template. This template is loaded when Word is loads. There is a TMW5 templates and a TMW6 template. When you uninstall Time Matters 5, it removes the TMW5 template. If you keep both active, you will have a toolbar with links to both databases. Both toolbars will look identical. Depending on which you click first, you will have links to the TMW5 or the TMW6 database.
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The solution is to uninstall Time Matters 5. Go into Control Panel and choose add-remove programs. Find Time Matters 5 and click on Remove. This should remove the TMW5 template. Then restart Word. There is no requirement to reinstall Time Matters. In some circumstances, the TMW6 startup template may not have been installed in the first place. In this case you have two options. One is to reinstall Time Matters, but this time choose only Word-Processor links. The other option, is to go into Workstation Setup and click on Word Processor Links or Additional Product links.